Assessment Kit-TLI31221 Certificate III in Driving Operations Course aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSL924005 Process and interpret data MSL934008 Maintain instruments and equipment MSL934009 Apply quality system and continuous improvement processes MSL944002 Maintain laboratory or field workplace safety Elective units MSL953005 Receive and prepare samples for testing MSL924006 Use laboratory application software MSL954007 Obtain representative samples in accordance with sampling plan MSL973021 Conduct field-based acceptance tests for construction materials MSL973022 Conduct laboratory-based acceptance tests for construction materials MSL973025 Perform basic tests MSL974016 Perform physical and mechanical tests MSL974018 Conduct geotechnical site investigations MSL974026 Perform tests to determine the properties of construction materials TAEDEL311 Provide work skill instruction MSL952003 Collect routine site samples BSBTWK401 Build and maintain business relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM006 Develop and manage social media and online strategies SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and well-being education CHCFAM009 Facilitate family intervention strategies CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-TLI31221 Certificate III in Driving Operations Course aggressive or abusive customers *Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of